TCI RELEASES

First Come First Serve (FCFS) Release Policy

Some releases at The Closet Inc. will be offered through a First Come First Serve (FCFS) format. These releases activate at a scheduled date and time and remain available while inventory lasts.

FCFS releases may include VIP customer associated benefits available to eligible VIP customers, depending on the product and release.

Release Guidelines

• FCFS releases will activate at the scheduled release time listed on the product page.
• Orders are processed in the order they are successfully completed.
• Availability is not guaranteed until checkout is completed.
• Shipping fees may apply depending on the product and order value.
• Some FCFS releases may allow customers to purchase more than one unit per household unless otherwise stated.

Enforcement & Governance

• The Closet Inc. reserves the right to modify, pause, or cancel any FCFS release at any time without notice.
• Orders may be cancelled if suspicious activity, system manipulation, duplicate participation, or policy abuse is detected.
• Shipping fees may apply unless otherwise stated.
• All release decisions are final.

Invoice Purchase Raffle Terms

The Closet Inc. may use an invoice-based raffle format for select limited releases. Winners are first contacted through a confirmation stage. Once confirmed, a timed invoice is issued for purchase completion.

Confirmation Stage

• Selected winners must reply within the specified time window to validate their win.
• Confirmation does not guarantee purchase until payment instructions are issued.
• Your entry is locked to the size originally selected. Size changes will not be permitted.
• Any mismatch between your raffle entry details and your customer account details will void the entry without notice.

Invoice Purchase Format

• Confirmed winners will receive a direct invoice at the scheduled release time.
• Payment must be completed within the stated invoice window.
• Unpaid invoices will be automatically cancelled and the win may be reassigned.
• No payment extensions will be granted.

Enforcement & Governance

• Invoice access is valid only for the size entered in your raffle submission.
• Shipping and billing details cannot be modified after entry submission unless otherwise stated by The Closet Inc.
• One unit per customer and per household unless otherwise stated.
• The Closet Inc. reserves the right to cancel any entry, invoice, or order if fraudulent activity, duplicate participation, or policy abuse is suspected.
• All raffle decisions are final.

Private Purchase Link Raffle Terms

The Closet Inc. may use a private purchase link raffle format for select limited releases. In this format, selected winners receive a locked product link that activates at a scheduled release date and time.

Purchase Link Format

• Winners receive a private product link for the applicable release.
• The link activates at the scheduled date and time listed in the winner communication.
• Access is valid only for the size entered in the raffle submission.
• Access windows may be time limited depending on the release.
• Availability is not guaranteed until checkout is fully completed.

Account & Order Requirements

• Any alternate size or additional unit may be cancelled and the win may be voided.
• Any mismatch between your account details and your raffle entry may void your entry without notice.
• Address changes are not permitted unless otherwise stated by The Closet Inc.

Enforcement & Governance

• One unit per customer and per household unless otherwise stated.
• The Closet Inc. reserves the right to cancel any order, entry, or win if fraudulent activity, duplicate participation, or policy abuse is suspected.
• Access to a private purchase link does not guarantee successful checkout.
• Inventory is allocated to completed checkouts within the active access window.
• All raffle decisions are final.